Positive reviews enhance trust and boost sales.
A positive brand image can undoubtedly influence a consumer's purchasing decision, and for virtually every business, building a positive brand image starts online.
Manage, monitor and improve your online reputation
Reputation Management brings all of the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation.
Compile reviews from dozens of sites to easily see what’s being said about your business online. Plus, use built-in review response suggestions to respond to reviews quickly, and customize your own!
Your reputation is largely dependent on social media and online review sites. For instance, consumers read an average of 10 online reviews before they begin to trust a local business.
Since your brand image has a huge influence on a customer's decision to purchase, you must regularly monitor your online reputation. Still, it can feel like a daunting task, particularly when so much of it is out of your control.
Fortunately, there are plenty of tools and strategies you can implement to help protect your brand.
Hear what's being said about you all over the Web
Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.
Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.